Compass Campers USA (International) Rental Terms for travel between 01-Nov-2010 and 31-Mar-2012
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IMPORTANT: THESE RATES ARE FOR INTERNATIONAL VISITORS ONLY AND ARE NOT AVAILABLE FOR US RESIDENTS. ANY BOOKINGS FROM US RESIDENTS WILL BE IGNORED.YOU MUST PRESENT AN INTERNATIONAL LICENSE, PASSPORT AND CREDIT CARD AT TIME OF ARRIVAL. IF ANY DOCUMENTATION PROVIDED I IS LOCAL, THEN YOU WILL BE CHARGED THE DOMESTIC RATES.
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Important information about your rental
On arrival you will be required to sign a rental agreement with the operators of Compass Campers USA. Here is a summary of their terms and conditions:
Definitions
The following definitions apply for the Terms and Conditions for the supplier.
- The Supplier means the operator of Compass Campers USA
- The Client is also referred to s the hirer (s) or renter (s)
The Supplier reserves the right to change, modify, add or remove terms, products, rates and seasons at any time and without notice or liability.
Payment
A non-refundable deposit will be taken from your nominated credit card at time of booking confirmation. This percentage of the total fees will vary depending on the number of days your booking is placed before travel commencement. Accepted credit cards are Visa and MasterCard (1.75% transaction fee applies).
The balance payment due will be deducted from your nominated credit card 35 days prior to the commencement of your rental. Please ensure there are sufficient funds available on your card for the balance to be collected at least 35 days prior to your rental commencing. However, if you are booking within 35 days of travel, or you choose to book in a currency other than US$, the entire cost of the rental will be transacted from your nominated credit card at the time of booking confirmation.
Note: Some charges may be payable directly to your rental station upon arrival, these will be itemised as such in your breakdown of pricing if and where applicable.
Cancellation Fees
Upon confirmation that your selected vehicle is available a non refundable booking deposit will be taken from your nominated credit card. In addition to this the following cancellation fees apply:
Over 48 days prior to departure: No further charge
47 to 19 days prior to departure: $350
18 to 4 days prior to departure: $700
3 days prior to departure or No Show: Full Rental
One-way rentals: $200 (in addition to applicable fee)
A client who declines vehicle at departure is classified as a "Departure Day" and not eligible for any refund.
Inclusions in the base rental rate quotes
- Primary Liability Coverage (up to the required state financial responsibility limits - conditions and exclusions apply)
- VIP coverage (with $1000/$5000 per incident deductible - conditions and exclusions apply)
- Rates are in US Dollars
- All rental days are calculated per night basis
- Rates are subject to change without notice
- Vehicles come with a full tank of gasoline but must be returned full at the end of the rental or gasoline will be filled by the rental station at above market rates
The quote base rental rate does not include
- Mileage. No free miles are included and are calculated at a rate of $0.32 cents per mile travelled at the end of your rental. You can also pre-purchase mileage packs at discounted rates on this website
- Sale Tax
- Starter Pac/ Prep Fee
- New Jersey Security Tax: Mandatory $5 / night for NYC pick ups.(Max. $140)
-Colorado Road Safety Program fee: Mandatory $2 / night for Denver pick ups. (Max. $90)
- Liability/excess reduction options if selected
- One way fees
-Airport and hotel transfers
I. MOTRHOME OPTIONS
Standard Fleet: No model year guarantee
• Unit Types: C22; C25; C28; CS30 & AS32
• Important: C22 available only at: DFW, LAS, LAX, MCO, NYC, SFO & YVR.
Premier Fleet: Guaranteed to be no earlier than model year 2008.
• Unit Types: CS25, FS31, AF34 & AB35
• CS25 available at DEN, DFW, LAS, LAX, MCO, NYC, SFO, SLC, SAN, YVR
• FS31 available at DFW, LAS, LAX, MCO, NYC, SFO, SAN, YVR
• AF34 & AB35 available at DFW, LAS, LAX, MCO, NYC, SFO, SAN, YVR
• Guaranteed Slide-out models
Model Year Definition
‘Model Year’ is a standard industry-wide term employed by US automobile and motor home manufacturers to designate annually changing vehicle designs. ‘Model Year’ does not indicate the year in which a vehicle was manufactured. A 2009 design or ‘model’, for example, may be manufactured anytime during the 2008 or 2009 calendar year. The model year of the supplier's vehicle is always indicated on the vehicle registration.
The Supplier's Motor Homes
The supplier continuously strives to provide international guests with the best possible motor home product in the industry. To this end, the supplier purchase units only from top RV manufacturers who make them to higher than average specifications. All motor homes are 100% walk-through, equipped with a 110V generator, microwave oven, CD player, and modestly branded.
Motor Home Specifications
Motor home photos, drawings and floor plans provided are examples only. Sleeping capacities are recommendations only and do not mean like number of adults or full-size teenagers can be accommodated comfortably within every unit of a size category. Features and amenities are representative and may be changed, added to deleted without notice. Bed sizes vary from unit to unit within size categories and cannot be guaranteed. Specific floor plans or models will vary within a category and cannot be reserved or guaranteed.
Motor Home Lengths
Motor home lengths will vary within each size category. Specific floor plans, models or lengths cannot be reserved or guaranteed - motor home category designations do not represent the exact length. For example, if you designate the Class A Slide-Out model as an AS 32, the lengths within this category may range from 31 feet to over 34 feet.
MILEAGE OPTIONS - PRE PAID
- 500 Mile package
- Unlimited Mile package(10 night minimum)
- All-Inclusive Package – Surcharge per rental night. Includes unlimited miles, all personal kits, vehicle kit, and unlimited generator usage and Starter Pac.(NOT AVAILABLE BETWEEN 1 NOVEMBER 2011 AND 31 MARCH 2012)
ONE WAY FEES
- One-way fees vary according to locations involved
- One-ways are on request only and may take up to 48 hours to confirm or deny.
- Import / Export Fee: We try to confirm all One-way requests. However, there are times when the direction of the drop or time of year does not make sense in terms of fleet utilization. Therefore, El Monte RV will consider accepting a specific one-way request for the standard one-way fee PLUS up to an additional $2,000 fee to import or export the motor home to the location needed. Import/Export fee must be
pre-paid.
II. ADDITIONAL INFORMATION
A.
Starter Pac: Mandatory charge; per rental unit (FOR TRAVEL BEFORE 1 NOVEMBER 2011)
• 1st tank of propane; 1st tank of toilet chemicals & tissue
• Environmental impact fees; regulatory & permit fees; state and local recycling fees
• California / Nevada licensing fees
Prep Fees: Payable at counter. No exceptions. (FOR TRAVEL FROM 1 NOVEMBER 2011)
Mandatory $185 per vehicle - includes 1st tank of propane; toilet chemicals & tissue.
Mandatory $250 per vehicle – includes 1st tank of propane; toilet chemicals & tissue & PAD option.
B. Personal Convenience Kit*
Blankets, Sheets, Pillow, Pillow Case, Bath Towel, Hand Towel, Wash Cloth, Dish Towel, Dinner Plate, Silverware, Coffee Cup, Saucer
C. Kitchen Kit*
Water Pitcher, Pan Covers, Frying Pan, Potato Peeler, Strainer, Corkscrew, Dutch Oven, Bottle Opener, Kettle, Salad Bowls, 1 qt Sauce Pan, Platter, 4 pc. Cutlery, 2 qt Sauce Pan, Clothes Hangers, Trash Can, Mop, Bucket, Broom, Dust Pan
* Important Note
* Kit items and quantities may vary by location. Items may be substituted without notice.
* At DFW, LAS, LAX, MCO, NYC, SFO and YVR kit items are for rent and must be returned to rental locations
* At ABQ, ATL, BOS, DEN, IAD, MIA, ORD, PHX and SLC kit items may be kept by customers Returned items will be donated to location charities.
(FOR TRAVEL FROM 1 NOVEMBER 2011, Kit items are for rent and must be returned to rental locations. )
D. Generator
- All motor home sizes are outfitted with a 110 Volt generator.
- The use of the generator is not required for normal vehicle operation. Customers will be charged either per rental night for unlimited use, or per hour as determined by a time meter. Charges payable at the counter.
- If All - Inclusive Package is purchased unlimited generator usage is included. (NO ALL INCLUSIVE PACKAGE AVAILABLE BETWEEN 1 NOVEMBER 2011 AND 31 MARCH 2012)
- Prepaid generator charges upon vehicle returned are non-refundable
E. Taxes (as of June 2010 and subject to change without notice)
Taxes are due on all prepaid and local charges and vary depending on the pick up location:
F. New Jersey State Rental Security: Mandatory $5 / night (maximum $140) for all pick ups at NYC station. Payable at counter. No Exceptions.
G. Colorado State Rental Fee:
Mandatory $2 / night for all pickups at DEN station. Payable at the counter. No Exceptions.
H. VIP and Insurance Charges
Vehicle Incident Protection (VIP) with $1000 deductible per incident------------------ Included
Supplemental Liability Insurance (SLI)---------------------------------------------------------$ 10 per day
Mexico Auto Liability Insurance (MALI)--------------------------------------------------------- $ 22 per day
III. LIABILITY COVERAGES
- All coverage and waivers are subject to the expressed terms and conditions of the rental contract signed by the client on pick up.
- In the event of an accident, renter and / or driver must disclose to supplier any insurance coverage they may have.
- All insurance and/or coverage is void if renter operates the rental vehicle in violation of any federal or applicable state, province, local laws, rules, regulations or ordinances.
- This outline is not a complete description of the various coverage plans. The rental agreement contains the complete legal provisions of the plans.
- Insurance and coverage plans are subject to change without notice.
A. Public Liability
The supplier maintains insurance coverage for liability claims, property damage and / or personal injuries resulting from the operation of one of their vehicle. The supplier's coverage provides third party legal limits to protect the renter and authorized drivers. Liability coverage is limited to the minimum financial limits determined by the US state or Canadian province in which the incident occurred. Claims in excess of the state or province limits may arise. These claims are the responsibility of the renter. The supplier assumes no responsibility for such liability claims unless the client has purchased the supplemental liability insurance
B. Vehicle Incident Protection (VIP)
Jurisdiction: USA and Canada
Cost: Included in nightly rate
Coverage
The supplier offers VIP coverage which is separate protection that reduces Renter’s financial responsibility for all physical damage to the Rental Vehicle to the applicable deductible of $1000. VIP is a contractual agreement between the supplier and the Renter, wherein the supplier agrees not to collect more than the applicable deductible of $1000 per occurrence from Renter for damages to the Rental Vehicle, coverage is pursuant to the T&C of the then applicable rental contract.
C. Supplemental Liability Insurance (SLI)
Jurisdiction: USA and Canada
Cost: $10 per night; No maximum amount.
Coverage
- Supplemental Liability Insurance provides excess auto liability insurance that protects the renter for the difference between the underlying insurance and up to $1,000,000 against claims by a third party for bodily injury and / or property damage sustained as a result of an accident while operating the rental vehicle.
- If the renter resides outside the United States and is covered by a foreign Liability Insurance policy, the foreign Liability Insurance coverage will be excess / secondary over the SLI purchased pursuant to the rental contract.
Deductible: There is no deductible with the Supplemental Liability Insurance.
Exclusions: Include but are not limited to the following:
- Use of a rental vehicle in violation of the terms and conditions of the rental contract.
- Motor home or vehicle damage caused while driving under the influence of alcohol and / or narcotics.
- Accidents arising out of the use of a rental vehicle by an unauthorized driver.
- Renter’s liability for damage to the rental vehicle.
- SLI is not available at IAD and BOS
D. Mexico Auto Liability Insurance (MALI)
The supplier’s Mexico Auto Liability Insurance is required protection which the renter must obtain from the supplier when renting their vehicles and will be traveling in Mexico. Being added to the supplier’s Mexico Auto Liability Insurance policy provides excellent coverage and eliminates the hassles of trying to obtain insurance at the border.
- A written permit from the supplier is required for border crossing.
- The supplier’s Mexico Auto Liability Insurance must be purchased at the rental counter.
- Client may purchase coverage only for the specific days that they will be in Mexico.
- There is no reimbursement for repairs or lost use incurred while vehicle is in Mexico.
Jurisdiction: Mexico Auto Liability Insurance is only valid when traveling in Mexico and according to the laws of Mexico.
Cost: $22 per calendar date that the vehicle will be in Mexico. No maximum amount.
Coverage
This insurance provides coverage for physical damage to or total theft of the supplier's rental vehicle, third party liability and medical payments. Coverage also includes legal assistance to aid in the prevention of the driver from going to jail.
Limits
- Physical damage: Limited to ACV (actual cash value) for collision, upset, overturn, etc.
- Total theft: Limited to ACV (actual cash value). Coverage excludes partial theft.
- Auto liability: $1,000,000 combined single limit for property damage & bodily injury.
- Medical payments: $3,000 per person and $15,000 per accident.
- Legal assistance: Included
Deductible
- Physical damage: The deductible for physical damage is 5% of the actual cash value of the RV with a minimum deductible of $1000.
- Total theft: The deductible for total theft is 10% of the actual cash value of the RV with a minimum deductible of $1000. Coverage excludes partial theft.
- Auto liability: No deductible
- Medical payments: No deductible
- Legal assistance: No deductible
Exclusions: Included but are not limited to the following:
- Use of a rental vehicle in violation of the terms and conditions of the rental contract.
- Accidents which occur while renter is under the influence of alcohol and /or narcotics.
- Accidents arising out of the use of a rental vehicle by an unauthorized driver.
- Coverage excludes partial theft.
IV. CLIENT INFORMATION
A. First Night Accommodation
- The supplier strongly recommend that clients spend their first night in the United States in a hotel.
- Transfers are restricted to designated hotels.
- No refunds are given for self-transfer.
- No transfers are provided for same day flight arrivals.
B. Transfer Procedure
PLEASE NOTE: Due to increased insurance and fuel costs, starting 01 November 2010, The Supplier will charge a modest per person fee for the Standard and PAD shuttle transfer service to and from selected locations.(FREE for travel from 1 November 2011)
Shuttle Transfer fee (STF): $15 per person / per direction(FREE for travel from 1 November 2011)
- Transfers are available at DFW, LAS, LAX, MCO and SFO offices for a small, per person direction charge, STF (Shuttle Transfer Fee).(For travel from 1 November 2011, Complimentary shuttle transfers are available at DFW, LAS, LAX, MCO, NYC, SFO, and YVR offices. )
- PAD transfers are available at LAS, LAX, MCO, NYC and SFO offices for a small fee, STF, in addition to the PAD surcharge (For travel from 1 November 2011, Transfers with the PAD option are available at DFW, LAS, LAX, MCO, NYC and SFO offices. Higher Prep Fee applies. )
- Transfers to or from rental station may be subject to restrictions or limitations beyond The Supplier's control. In such circumstances transfers may be the financial and logistical responsibility of the renter.
- Note: YVR transfers no longer are charged a transfer fee per booking rather each person transferred will be charged the STF per direction.
- Customers must call the number on their confirmation page no later than 9.00am on the morning of motorhome takeover to schedule pick up time and confirm hotel entrance. Under no circumstance should clients arrive unannounced.
- Toll Free Transfer Telephone numbers are area code directed. Customers must use a land based telephone (hotel, car rental, pay phone etc) in order to be directed to the correct pick up location. Cell phone users must use the direct telephone numbers for each location. Clients using a cell phone to call The Supplier's toll-free number while in NYC, for example, for a pick up the next day in MCO would be connected to the NYC station.
- Clients are requested to continue indicating at the time of booking how many persons will be traveling.
- No pre-payment of STF available.
- Transfers are optional. Where ever possible alternative transfer options have been provided. As this information is subject to change, The Supplier and/or their offices are not responsible for its accuracy.
- Rental Pick-up: The Supplier will charge the $15 / person fee at time of rental pick up for those clients who were transferred to the office by The Supplier's shuttle service.
- Rental Return: Upon client’s return the STF will be charged to those clients transferred to the airport or designated hotels in The Supplier's shuttle.
Standard Transfer: Pick up
Locations: Transfer for a fee is available at: DFW, LAS, LAX, MCO, NYC, SFO & YVR only. (Complimentary shuttle transfers is available for travel from 1 November 2011)
Contact number:
- Client must call the suppliers office no later than 9:30 am (9:00 am for travel from 1 November 2011)the morning of motor home takeover to schedule pick up time and confirm hotel entrance.
- Under no circumstances should clients arrive unannounced.
Transfer time:
- Shuttle arrives between 10:00 am and 2:00 pm at designated hotels only.
- Note: Delays may occur during peak season, certain holiday or heightened security periods.
- No refunds are given for transfer delays.
Vancouver (YVR) transfer:
- Pick up from specific Vancouver airport area hotel only
- Pick up time after 12:00 pm
- Standard STF will be charged. (Free from 1 November 2011)
- US Border Crossing Fee of $6 per person is required at the border. Clients should be aware that a visa to enter the United States may be required.
- No transfer is offered to downtown SEATTLE or to SEATAC Airport.
Priority AM Departure (PAD) Program:
PAD locations/Hotels:
- Restricted to the following locations: LAS, LAX, MCO, NYC and SFO. (PAD is available in DFW for travel from 1 November 2011)
- PAD is restricted solely to those hotels designated as PAD hotels
- Not offered at ABQ, ATL, BOS, DEN, DFW, IAD, MIA, ORD, PHX, SLC and YVR.
- Note: PAD does not include the STF. Clients will still need to pay this transfer fee
Hotel notification:
- Client Information form must be received indicating PAD hotel no fewer than 7 days prior to vehicle takeover.
- There are no refunds for PAD surcharge if the supplier does not receive PAD hotel information 7 days prior to pick up. No exceptions.
- In the event client or agent fails to notify the supplier, or notifies us less than 7 days prior to takeover client will either have to accept standard transfer with accompanying STF, or provide their own transfer at their own expense. (for travel from 1 November 2011, In the event client, or agent, fails to notify the supplier, or notifies us less than 7 days prior to takeover a courtesy transfer may not be provided in which case clients must provide their own transfer at their own expense)
Contact numbers:
PAD Transfer instructions.
- A pre-recorded message is available which instructs at what time and at which entrance clients should wait for transfer shuttle: (The phone number will provided in your confirmation letter)
- It is recommended that clients also call the supplier the day before motor home takeover to confirm pick up time and hotel entrance.
Transfer time:
PAD Shuttle generally arrives between 7:15 am - 8:00. PAD transfer may begin as early as 6:45 am. Therefore, it is necessary that clients call the supplier beforehand for exact times.
Standard Transfer: Return
Locations:
Return transfer is provided for a fee at: DFW, LAS, LAX, MCO, NYC, SFO and YVR only. (For travel from 1 November 2011, Return transfer is provided free of charge as a courtesy at: DFW, LAS, LAX, MCO, NYC, SFO and YVR only. )
Transfer time:
Shuttle departs rental station between 8:00 am and 1:00 pm.
Vancouver (YVR) transfer:
- Shuttle departs YVR location at approximately 10:00 am(11:00 am for travel from 1 November 2011).
- The standard STF will be charged.(Free from 1 November 2011)
- Due to increased security and traffic, delays crossing into Canada are possible. The supplier is not responsible for any refunds of any type as a result of border crossing delays.
- No transfer is provided to downtown SEATTLE or SEATAC Airport.
Self-Transfer: Clients providing their own transportation, at their own expense.
Takeover scheduling:
- Clients must call the supplier no later than the morning of scheduled pick-up to arrange vehicle takeover time at these locations: DFW, LAS, LAX, MCO, NYC, SFO and YVR.
- For all other locations clients must contact the individual rental locations.
(For travel from 1 November 2011, Clients must call the supplier no later than the morning of scheduled pick-up to arrange vehicle takeover time. )
- Under no circumstances should clients arrive unannounced.
Takeover time:
- After 1:00 pm, even if clients arrive earlier; subject to vehicle readiness.
- Clients may book PAD in advance which will guarantee them a departure ready vehicle no later than 11:00, even if they arrive via self-transfer
C. Motor Home Takeover and Return Policies
Takeover time:
- After 1:00 pm. Subject to vehicle readiness.
- Even though clients may be picked up or arrive earlier on their own (except PAD).
- Latest motor home takeover time is 1 hour before station’s official closing time.
Day of departure:
No refund if client picks up later than the booked day of departure.
Return time:
- Between 8:00 am and 11:00 am.
- A $50+ per hour penalty will be charged for returns after 11:00 am without prior authorization from rental station.
- Clients with an early flight must make prior arrangements with rental station for possible earlier transfer to airport. Clients may have to return by 11:00 am a day prior to obtain the STF shuttle, or arrange other means of transportation. No refunds for early return.
Early returns: No refund for any reason if rental is terminated by clients before the scheduled return date.
D. Client Requirements
- Renter (contract signer) must be at least 21 years of age and in possession of valid identification (driver’s license and passport, etc.).
- Additional drivers must be present at pick up of the rental vehicle and sign the rental agreement. There is no charge for additional drivers
- Authorized drivers must be at least 21 years of age with a valid driver’s license and identification, and be listed on the rental agreement. An International Driver’s License is recommended, though not required.
- A major credit card such as Visa, MasterCard, Amex (no ATM/debit cards such as EuroCard) with available credit is required for the Security Deposit and all charges paid at the counter. (For travel from 1 November 2011, Cash or Travellers Checks are not accepted.)The credit card must be issued to the signer or co-signer of the contract.
International Address Requirement
- The supplier’s 2011/12 International Rental Program and rates are designated exclusively for non-domestic clientele, i.e. for those clients living outside of the United States and having no US address.
- The supplier reserves the right not to accept bookings from clients residing within the United States even though they may have reserved through an international wholesaler.
- The supplier reserves the right to rebook clients residing within the United States using standard domestic rates and conditions.
E. Security Deposit
A $1000 security deposit is required at the time of departure. The supplier require that the deposit be guaranteed by a major credit card such as Visa, MasterCard, Amex with sufficient credit balance to cover this amount. No ATM/debit cards such as EuroCard are accepted. The security deposit of $1000 may be charged on the customer’s credit card on pick up, then refunded upon return provided that the rental vehicle is returned clean inside, undamaged and on time. The $1000 may take up to 8 weeks to be credited back to the customer’s credit card. Currency conversion fees are client’s responsibility. (For travel from 1 November 2011, Cash or Travellers Checks are not accepted.)
F. Customer Orientation
Clients will receive a full orientation of their motor home, including clients’ maintenance and use responsibility. Orientation consists of a video in English, German, Spanish or Japanese introducing the general concepts of motor home use and safety tips, as well as a personal walk-around of motor home with the client by a qualified instructor. Operator manuals are provided for clients to take with them in English and German. Additionally, clients receive from the rental station a regional campground directory and location map with directions to nearest supermarkets and gas stations.
G. Luggage Storage
- Luggage storage is available on a limited basis at the following locations: DFW, LAS, LAX, MCO, NYC, SFO, YVR. No guarantee of luggage storage is made for: ABQ, ATL, BOS, DEN, IAD, MIA, ORD, SLC.
- To facilitate the pick up and drop off procedures, the supplier recommend that clients carry their luggage in their vehicle. Soft-sided or collapsible bags are best for storage.
- Luggage storage is at the client’s own risk and is not available for one-way rentals.
- Luggage capacity of shuttles is limited and may require clients with excess luggage or over sized items to store and later retrieve them from their hotel.
H. Pets
- Pets are allowed. Client is responsible for all damage and may be surcharged for special cleaning.
- Please specify during booking if client would like to bring a pet.
- The supplier must be contacted a minimum of 7 days prior to pick up with pet transfer request. Transfer restrictions may apply due to size of cage and / or luggage capacity of transfer van.
H. Pets (For travel from 1 November 2011)
Pets are allowed. Client is responsible for all damage and may be surcharged for special cleaning.
I. Lost Items
The supplier is not responsible for items left in the motor home after client’s return and reserves the right to donate or dispose of them as it sees fit. Left items cannot be mailed to client.
V. VEHICLE SUPPORT & USE
A. Maintenance and Use Responsibility
Client is responsible for routine maintenance while traveling (checking coolant, oil, tire pressure, etc.), as well as immediately reporting mechanical failures. Clients may be held responsible for mechanical damage due to negligence of operation and /or performing normal maintenance. Tools for vehicle repair and tire change are not provided since clients are not authorized to make repairs.
B. Reimbursements & Refunds
The supplier operates one of the newest fleets in the industry. Yet as motor homes are mechanical devices they may occasionally develop problems.
Refunds for Mechanical problems: In the event of a mechanical problem requiring repairs under $75 clients will be reimbursed upon presentation of receipts and any replaced parts. For needed repairs over $75 must call the supplier’s Roadside Assistance department for prior authorization. A toll free number clients is provided for assistance with problems, questions
Left Items: In the unlikely event that items are missing from kitchen or personal kits, or for example client needs an additional blanket, or client needs to replace an item for the motor home such as a water hose, sewer hose, etc., the client may purchase these items without prior approval and will be refunded at return upon presentation of valid receipts, provided they not total more than $75.
Breakdowns: In the event of a mechanical breakdown requiring the vehicle to be in repair for more than 12 hours, The supplier will refund lost-use rental charges only. The supplier’s maximum liability shall be for the refund of nightly rental charges or fractions thereof. No claims for rental car, hotel, telephone, etc., will be accepted.
Accompanying vehicles: Accompanying vehicles are not eligible for compensation.
Travel Agent Assistance: Contacting one's travel agency or tour operator will have no effect on the availability and/or speed of vehicle towing, repair and/or replacement and no compensation of any kind will be given for communication costs incurred. Clients should be instructed by travel agency/tour operator to coordinate the repair efforts with the supplier's Roadside Assistance and to discuss compensation with the staff at the return rental counter.
Non-essential items: Radio, air-conditioning, refrigerator, generator, microwave, appliances, automatic step and cruise control, are not considered mechanical breakdowns.
Client Complaints: Client refund or reimbursement requests must be received in writing with all supporting documentation no later than 45 days after rental return to be eligible for compensation consideration. The Supplier reserves the right to take up to 60 days after receipt of the complaint to investigate and answer.
Roadside Contact requirement: In order to be eligible for a lost-use refund client must have contacted the supplier’s Roadside Assistance department during their rental period and must have followed Roadside’s instructions, self-help tips, and / or recommendations for repair.
Deductible: Clients will be charged $1000 deductible … per incident … for damage to motorhome.
Clients will be charged $5000 deductible … per incident … for overhead damage and undercarriage including entry step, tires and wheels.
Loss of Rental: Clients will be charged ‘loss of use’ fees for company’s lost rental revenue, up to the amount of the deductible, based on estimated time of motorhome repair.
C. Vehicle Support
- Roadside Assistance: Open every day during business hours and most holidays and extended hours in peak season.
- In order to be eligible for a lost-use refund client must have contacted the supplier’s Roadside Assistance department during their rental period and must have followed Roadside’s instructions, self-help tips, and / or recommendations for repair.
- Roadside Assistance is a courtesy service provided by the supplier for customers. They are not authorized to determine refunds. Any refund consideration can only be made by the return location manager.
- Under certain circumstances a replacement vehicle may be provided to the client. The supplier, at its sole discretion, reserves the right to determine if, where and when a vehicle exchange will take place.
- In the event of an accident involving one of the supplier's rental vehicle, no matter who was at fault, The supplier reserves the right to determine if, where and when a vehicle exchange will take place.
- Under most circumstances, if client for any reason was at fault in causing incapacitation of their motor home they will be required to pay the costs incurred in delivering a replacement unit to them as well as any damage deductible up to $5,000.
- Should clients violate the terms and conditions by driving intoxicated, under the use of drugs, or should they fall asleep at the wheel or drive negligently the $5000 deductible is voided and the customer will be responsible for all costs involved in replacing, towing and repairing of damaged motorhome. Client’s financial responsibility includes but is not limited to the rental vehicle. Clients may be charged ‘lost use’ for the time needed for recovery and / or repair.
D. Travel Restrictions
- Clients are restricted from traveling to certain regions due to road conditions, extreme weather, acts of God, security alerts and /or availability of support. Restrictions are subject to change without notice and are determined solely by the supplier.
- Clients are responsible for knowing and following the travel restrictions and for informing themselves of possible changing conditions.
- The supplier, to the best of its ability, will provide clients as much information at time of pick up as possible but is not liable for any delays or detours client may encounter.
- Violation of these travel restrictions voids insurance and coverage option under the terms and conditions of the rental contract.
Please note the following restrictions:
1) Off-road: Travel on non-public, unpaved and / or ‘logging’ roads is not permitted at any time.
2) Death Valley: Traveling in or traversing Death Valley is not permitted in July and August. In May, June and September travel is permitted, however, customer is fully responsible for all mechanical problems and/or towing or vehicle recovery costs. Ground temperatures can reach 140º F or 60º C During July / August clients maybe required on pick up to sign and acknowledge these restrictions.
3) Mexico: Travel is permitted at client’s own risk and only with purchase of the supplier’s Mexico Auto Liability Insurance (MALI), available at all southwest locations. However, there is no reimbursement for repairs, lost use or deductibles for damage when in Mexico.
4) New York City / Manhattan: Travel is not permitted.
5) Alaska / Northern Canada: Travel is permitted at client’s own risk. However, there is no reimbursement for repairs or lost use.
6) Winter: Travel during winter months is permitted. However, freezing conditions may occur in Spring and Fall at higher elevations and should be anticipated and precautionary measures taken. Clients are responsible for any damage due to systems freezing due to cold weather. As a precautionary measure, at certain locations water may be replaced by anti-freeze to prevent water systems from freezing. Clients are then not allowed to use any water systems, including toilet and shower, until they have travelled to consistently above zero temperatures. Customers must plan on using bottled water and may be charged a ‘de-winterization’ fee if water systems are used, this charge will be up to $150 to re-winterize or de-winterize the vehicel. Special instructions may be given at the rental counter.
7) Summer: Travel in summer months and /or in extreme temperatures can strain motor home systems such as roof and dash air conditioners, generator and refrigerator. The supplier maintain their motor home fleet to accommodate all weather conditions; however, clients should be made aware that performance of motor home systems under extreme conditions cannot be guaranteed. Roof A/C units will only cool the interior of the motor home up to a maximum of 20 degrees cooler than the outside temperature.
8) Ontario / Quebec: Due to the increased incidence of theft motor homes are not allowed to be left unattended within the cities of Montreal, Ottawa and Quebec City. The supplier recommend leaving the motor home parked at a campground and use a taxis or public transportation. Details available at pick up location. Clients planning on traveling in these areas must inform rental station prior to departure.
E. Traffic Tickets and Citations
- Client is responsible for all traffic tickets and citations incurred during the rental period.
- Client may either pay for the ticket themselves, or opt to hand the ticket over upon return to the rental office for processing and payment. In addition to the ticket amount clients will be charged a $25 administrative processing fee.
- In the event of customer non-payment or failure to turn over any ticket to the supplier, clients are responsible for the ticket amount plus late penalties. Additionally, clients may be charged up to $250 for increased administrative processing.
F. Fuel Consumption
- Fuel costs are client’s responsibility. Gasoline tanks are generally full at pick up and must be returned full or the difference will be estimated and the clients charged; or if not full the gasoline tank must be returned at the same level or the difference will be estimated and the clients charged.
- No claims are accepted as to fuel consumption.
- No claims are accepted as to fuel consumption if client is upgraded to a larger unit.
- Fuel consumption will vary according to where and how a vehicle is driven.
G. Vehicle Substitutions
- The supplier make every effort to provide the clients with the model reserved. However, The supplier reserves the right to substitute models which are similar, higher rated; or longer as necessary; i.e. a Class A vehicle may be substituted for a cab-over Class C model; a C28 may be substituted for a C22.
- No refunds for any reason (such as increased fuel consumption, ferry charges, campground fees, etc.) will be given due to increased length or size of motor home substituted.
- Should a smaller or lower rated vehicle be offered and accepted, liability will be limited to a refund of the price difference between the model booked and paid for and the model received at the time the booking was made. No refund will be given should a smaller or lower rated vehicle be requested by the client.
- No claims as to vehicle year will be considered unless clients have paid for and received a ‘Premier’ unit. Should a Premier model not be available the supplier will be liable only for refund of the difference between the Premier and standard unit of similar type and length.
- Clients should take into consideration a larger unit may be substituted when pre-booking campgrounds.
- Clients should automatically reserve the next larger motor home length when making ferry reservations.
VI. TIMES OF OPERATION
Many locations are open 7 days a week Monday to Saturday 8:00 to 17:00 and Sunday from 8:00 to 16:00. The locations are open 7 days a week 9:00 to 16:00 from October to March unless otherwise noted.
- Albuquerque (ABQ), Atlanta (ATL), Boston, (BOS), Denver (DEN), Washington D.C. (IAD), Miami (MIA), Chicago (ORD), Phoenix (PHX) and Salt Lake City (SLC) and San Diego (SND) are closed on Saturdays and Sundays all year.
- Dallas (DFW), New York/New Jersey (NYC)and Bellingham (YVR) are closed on Sundays all year.
- YVR (Bellingham/Ferndale, WA)
Closed Saturdays and Sundays October through March and closed every day from the last full week of January through the first full week of February.
Open Monday – Friday from 9:00 to 16:00.
- NYC (Linden, NJ)
Closed Saturdays and Sundays 01 October 2011 – 31 March 2012
- Location closing dates are subject to change.
- All rental offices are closed for the following holidays. No bookings will be accepted for pick up or return on these dates. No exceptions.
- Please check with The Supplier directly in advance for exact office hours for both your pick up and drop off branches if necessary
November 24, 2011 Thanksgiving December 24, 2011 Christmas Eve
December 25, 2011 Christmas Day December 31, 2011 New Year’s Eve
January 01, 2012 New Year’s Day April 08, 2012 Easter Sunday
Recommendation: Due to heightened volumes of travel during holiday seasons the supplier recommend that customers avoid beginning or ending their motorhome rental on the day immediately before or after a holiday date. Otherwise, customers may experience airline delays, increased road traffic and possible delays at rental office.
VII. Changes to Reservations
The first change is allowed at no charge
Subsequent changes may be charged $50 per change
Changes in pick up date, location or vehicle type are subject to re-calculation of nightly rate and any specials or discounts according to the Value Level or Special in effect at time of change.
Long Term Rentals
Maximum length of one rental is restricted to 40 nights.
For requests 41 nights or longer, please contact International Reservation for a quote.
A recalculation of applicable higher (or lower) Value Rate for rentals over 41 nights may be used.
Customers may be required to accept charges for normal maintenance; examples include but are not limited to: Adding motor oil, transmission fluid or brake fluid; oil changes, tire rotation or tire replacement.
Child seats
Certain vehicles are equipped to accommodate child seats, this will depend on the vehicle type that you are hiring. Please enquire at time of booking. You will have to supply your own seat as none are available to rent out.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Compass Campers USA (International) insurance
VIP and Insurance Charges
Vehicle Incident Protection (VIP) with $1000 deductible per incident------------------ Included
Supplemental Liability Insurance (SLI)--------------------------------------------------------- $ 10 per day
Mexico Auto Liability Insurance (MALI)-----------------------------------------------------------$ 22 per day
LIABILITY COVERAGES
- All coverage and waivers are subject to the expressed terms and conditions of the rental contract signed by the client on pick up.
- In the event of an accident, renter and / or driver must disclose to supplier any insurance coverage they may have.
- All insurance and/or coverage is void if renter operates the rental vehicle in violation of any federal or applicable state, province, local laws, rules, regulations or ordinances.
- This outline is not a complete description of the various coverage plans. The rental agreement contains the complete legal provisions of the plans.
- Insurance and coverage plans are subject to change without notice.
A. Public Liability
The Supplier maintains insurance coverage for liability claims, property damage and / or personal injuries resulting from the operation of the Supplier's vehicle. The Supplier's coverage provides third party legal limits to protect the renter and authorized drivers. Liability coverage is limited to the minimum financial limits determined by the US state or Canadian province in which the incident occurred. Claims in excess of the state or province limits may arise. These claims are the responsibility of the renter. The Supplier assumes no responsibility for such liability claims unless the client has purchased the Supplemental Liability Insurance
B. Vehicle Incident Protection (VIP)
Jurisdiction: USA and Canada
Cost: Included in nightly rate
Coverage
The Supplier offers VIP coverage which is separate protection that reduces Renter’s financial responsibility for certain physical damage to the Rental Vehicle to the applicable deductible of $1000. VIP is a contractual agreement between the Supplier and the Renter, wherein the Supplier agrees not to collect more than the applicable deductible of $1000 per occurrence from Renter for damages to the Rental Vehicle, coverage is pursuant to the T&C of the then applicable rental contract.
C. Supplemental Liability Insurance (SLI)
Jurisdiction: USA and Canada
Cost: $10 per night; No maximum amount.
Coverage:
- Supplemental Liability Insurance provides excess auto liability insurance that protects the renter for the difference between the underlying insurance and up to $1,000,000 against claims by a third party for bodily injury and / or property damage sustained as a result of an accident while operating the Supplier's rental vehicle.
- If the renter resides outside the United States and is covered by a foreign Liability Insurance policy, the foreign Liability Insurance coverage will be excess / secondary over the SLI purchased pursuant to the rental contract.
Deductible: There is no deductible with the Supplemental Liability Insurance.
Exclusions: Include but are not limited to the following:
- Use of a rental vehicle in violation of the terms and conditions of the rental contract.
- Motor home or vehicle damage caused while driving under the influence of alcohol and / or narcotics.
- Accidents arising out of the use of a rental vehicle by an unauthorized driver.
- Renter’s liability for damage to the rental vehicle.
- SLI is not available at IAD and BOS
D. Mexico Auto Liability Insurance (MALI)
The Supplier's Mexico Auto Liability Insurance is required protection which the renter must obtain from the Supplier when renting the Supplier's vehicles and will be travelling in Mexico. Being added to the Supplier's Mexico Auto Liability Insurance policy provides excellent coverage and eliminates the hassles of trying to obtain insurance at the border.
- A written permit from the supplier is required for border crossing.
- The Supplier's Mexico Auto Liability Insurance must be purchased at the rental counter.
- Client may purchase coverage only for the specific days that they will be in Mexico.
- There is no reimbursement for repairs or lost use incurred while vehicle is in Mexico.
Jurisdiction: Mexico Auto Liability Insurance is only valid when travelling in Mexico and according to the laws of Mexico.
Cost: $22 per calendar date that the vehicle will be in Mexico. No maximum amount.
Coverage
This insurance provides coverage for physical damage to or total theft of the Supplier's rental vehicle, third party liability and medical payments. Coverage also includes legal assistance to aid in the prevention of the driver from going to jail.
Limits
- Physical damage: Limited to ACV (actual cash value) for collision, upset, overturn, etc.
- Total theft: Limited to ACV. Coverage excludes partial theft.
- Auto liability: $1,000,000 combined single limit for property damage & bodily injury.
- Medical payments: $3,000 per person and $15,000 per accident.
- Legal assistance: Included
Deductible
- Physical damage: The deductible for physical damage is 5% of the actual cash value of the RV with a minimum deductible of $1000.
- Total theft: The deductible for total theft is 10% of the actual cash value of the RV with a minimum deductible of $1000. Coverage excludes partial theft.
- Auto liability: No deductible
- Medical payments: No deductible
- Legal assistance: No deductible
Exclusions: Included but are not limited to the following:
- Use of a rental vehicle in violation of the terms and conditions of the rental contract.
- Accidents which occur while renter is under the influence of alcohol and /or narcotics.
- Accidents arising out of the use of a rental vehicle by an unauthorized driver.
- Coverage excludes partial theft.
Albuquerque depot
Address: 8300 Pan American Fwy NE
, c/o Aloha RV Supercenter
, Albuquerque
, NM
, US
Proximity to major airports
The supplier's depot in Albuquerque is approximately 12 miles north or a 15 - 20 minute drive from Albuquerque International Sunport (ABQ).
Vehicle collection:
• Customers must call the supplier on the morning of scheduled vehicle collection day to arrange a collection time and must be at the depot no less than one hour before its official closing time.
• Motorhome collection time is after 13:00 based on vehicle readiness; even if customers arrive at the depot earlier.
• There is no refund if customers collect the vehicle later than the booked day of departure.
• Customers should allow 1-2 hours after arrival at the depot for vehicle orientation and rental contract processing.
Vehicle collection times: Monday - Friday 13:00 - 14:30
Drop off times: Monday - Friday 08:00 - 11:00
This is a fly/drive location.
The supplier does not offer a transfer service from/to any hotels or airports in the Albuquerque area. Customers will need to provide their own transportation to and from the depot, at their own expense.
Same Day Flight Arrival:
• Clients may only collect the motorhome on the same day that their flight arrives if they:
1. call the rental office after arrival to arrange a vehicle collection time.
2. provide their own transportation to the depot, at their own expense.
3. arrive at the depot no less than 1 hour before its official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same. There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.
Direction to depot
Travel time from airport: 15 -20 minutes.
Distance from airport: 12 miles
Taxi charge (approx.): $35 - $55 each way
Atlanta depot
Address: 350 White Ave. SE
, c/o Georgia RV Center
, Marietta
, GA
, US
Proximity to major airports
The supplier's depot in Marietta is approximately 27 miles north of, or a 45 - 55 minute drive from, the Hartsfield-Jackson Atlanta International Airport (ATL) in Atlanta, Georgia.
Vehicle collection:
• Customers must call the supplier on the morning of their scheduled vehicle collection day to arrange a collection time and they must be at the depot no less than one hour before its official closing time.
• Motorhome collection time is after 13:00 based on vehicle readiness; even if customers arrive at the depot earlier.
• There is no refund if customers collect the vehicle later than the booked day of departure.
• Customers should allow 1-2 hours after arrival at the depot for vehicle orientation and rental contract processing.
Vehicle collection times: Monday - Friday 13:00 - 14:30
Drop off times: Monday - Friday 08:00 - 11:00
This is a fly/drive location.
The supplier does not offer a transfer service from/to any hotels or airports in the Atlanta area. Customers will need to provide their own transportation to and from the depot, at their own expense.
Same Day Flight Arrival:
• Customers may only collect the motorhome on the same day that their flight arrives if they:
1. call the rental office after arrival to arrange a vehicle collection time.
2. provide their own transportation to the depot, at their own expense.
3. arrive at the depot no less than 1 hour before its official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same. There is no refund if the customer picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.
Direction to depot
Travel time from airport: 45 - 55 minutes
Distance from airport: 27 miles
Taxi charge (approx.): $100 - $150
Bellingham depot
Address: 5242 Pacific Highway
, Ferndale
, WA
, US
Please Note: The Physical location for this supplier is cross border in Ferndale, Washington State, USA. A shuttle service is offered from Vancouver International Airport area hotels cross border into the United States and to the physical depot in Ferndale for the collection and return of your vehicle. See below for further pick up and drop off instructions.
Proximity to Major Airports
Bellingham Airport (BLI) is only 5 miles from The Supplier's Ferndale, WA location and less than 70 miles from Vancouver International Airport (YVR) in BC, Canada.
Airport Area Transfers
The shuttle transfer service offers pick ups from designated Airport area Hotels hotels only -there are no pick ups from actual Airport Terminals. Pick up time is after 12pm. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels and departs approx 10am(11am for travel from 1 November 2011). US Border Crossing Fee of $6 per person is required at the border. Clients should be aware that a visa to enter the USA may be required. Due to increased security and traffic, delays crossing into the USA are possible. The Supplier is not responsible for refunds of any type as a result of border crossing delays. Clients should expect border crossing delays into the USA on Saturdays due to increased traffic. No transfer is offered fort he downtown SEATTLE or SEATAC Airport areas. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.
TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call the supplier by 09:30 hours (9:00 AM for travel from 1 November 2011) on the morning of scheduled pick-up to arrange a transfer time.
Self Transfer:
Clients providing their own transportation at their own expense should call the supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.
Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier does not offer transfer service for same day flight arrival.
3. They arrive at the rental station no less than 1 hour before station’s official closing time.
Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.
Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.
Pick up time: Mon-Fri 13.00-16.00
Drop off time: 08.00-11.00
Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location.
Boston depot
Address: 14 Deborah Dr.
, c/o DR Stone, Inc.
, Sutton
, MA
, US
Proximity to major airports
The supplier's depot in Sutton is conveniently located approximately 50 miles west of Logan International Airport (BOS) and approximately 45 miles north of T F Green International Airport (PVD) in Warwick, RI which also serves Providence, RI.
Vehicle collection:
• Customers must call the supplier on the morning of their scheduled vehicle collection day to arrange a collection time and they must be at the depot no less than one hour before its official closing time.
• Motorhome collection time is after 13:00 based on vehicle readiness; even if customers arrive at the depot earlier.
• There is no refund if customers collect the vehicle later than the booked day of departure.
• Customers should allow 1-2 hours after arrival at the depot for vehicle orientation and rental contract processing.
Vehicle collection times: Monday - Friday 13:00 - 14:30
Drop off times: Monday - Friday 08:00 - 11:00
Transfers
The supplier does not offer a transfer service from/to any hotels or airports in the Boston area. Customers will need to provide their own transportation to and from the depot, at their own expense.
Same Day Flight Arrival:
• Customers may only collect the motorhome on the same day that their flight arrives if they:
1. call the rental office after arrival to arrange a vehicle collection time.
2. provide their own transportation to the depot, at their own expense.
3. arrive at the depot no less than 1 hour before its official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same. There is no refund if the customer picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.
Direction to depot from Logan International Airport:
Total distance: 48 miles
Total time: 60 - 90 minutes
Taxi charge (approx.): $200 - $250
Chicago depot
Address: 277 E. North Ave.
, c/o Auto Kool Systems
, Villa Park
, IL
, US
Proximity to major airports
The supplier's depot in Villa Park, IL is approximately 20 miles south east of, or a 40 minute drive from, the Chicago Midway Airport (MDW) and less than 15 miles south west of, or a 25 minute drive from, the Chicago O’Hare International Airport (ORD).
Vehicle collection:
• Customers must call the supplier on the morning of scheduled vehicle collection day to arrange a collection time.
• Motorhome collection time is after 13:00 based on vehicle readiness; even if customers arrive at the depot earlier.
• Customers must be at the depot no less than one hour before its official closing time.
• There is no refund if customers collect the vehicle later than the booked day of departure.
• Customers should allow 1-2 hours after arrival at the depot for vehicle orientation and rental contract processing.
Vehicle collection times: Monday - Friday 13:00 - 14:30
Drop off times: Monday - Friday 08:00 - 11:00
Transfers
The supplier does not offer a transfer service to or from downtown or airport area hotels or airport terminals to or from the depot for vehicle collection / return. Customers must make their own way to or from this depot, at their own expense.
Same Day Flight Arrival:
• Customers may only collect the motorhome on the same day that their flight arrives if they:
1. call the rental office after arrival to arrange a vehicle collection time.
2. provide their own transportation to the depot, at their own expense.
3. arrive at the depot no less than 1 hour before its official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same. There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.
Directions to depot:
Travel time from Chicago O'Hare Airport: 25 - 30 minutes.
Distance from airport: approximately 15 miles
Taxi charge (approx.): $60 - $80
Dallas depot
Address: 3500 S. Central Expressway (Hwy 75)
, McKinney
, TX
, US
Proximity to Major Airports
The supplier's depot in McKinney (Dallas) is less than 40 miles north east of, or a 45 - 55 minute drive from, the Dallas/Fort Worth International Airport (DFW).
Transfer Shuttle Service:
The supplier offers a transfer service from and to designated downtown and airport area hotels (as listed below) for a fee of $15 per person, per direction. Please note that the shuttle does not pick customers up from airport terminals but will transfer them to airport terminals and designated hotels after they return the motorhome. To use the transfer shuttle service, call the supplier by 09:30 on the scheduled vehicle collection day to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00 - 14:00.
Self Transfer:
Clients providing their own transportation to the depot, at their own expense, should call the supplier on the morning of scheduled vehicle collection day to arrange a collection time and ensure they are at the depot no less than 1 hour before its official closing time.
Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if they:
1. call the rental office after arrival to arrange a vehicle collection time.
2. provide their own transportation to the depot at their own expense. The supplier does not offer a transfer service for same day flight arrival.
3. arrive at the supplier's depot no less than 1 hour before its official closing time.
Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.
Vehicle Collection:
• Motorhome collection time is after 13:00 based on vehicle readiness; even if customers arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if customers collect the vehicle later than the booked day of departure.
• Customers should allow 1-2 hours after arrival at depot for vehicle orientation and rental contract processing.
Collection time: Monday - Saturday 13:00 - 16:00
Drop off time: Monday - Saturday 08:00 - 11:00
Direction to Depot:
Travel time from airport: 45 - 55 minutes
Distance from airport: 37 miles
Taxi charge (approx.): $80 - $100
Transfer Hotel List:
Best Western Suites
5050 W. John Carpenter Fwy - Irving
Comfort Inn - DFW Airport North
5000 W. John Carpenter Fwy - Irving
Grand Hyatt - DFW Airport Terminal D
2337 S. International Pkwy - DFW Airport
Hyatt Regency
DFW Airport, International Parkway
Ramada - DFW Airport North
8205 Esters Blvd - Irving
La Quinta Inn & Suites - DFW Airport North
4850 W. John Carpenter Fwy - Irving
MCM Elegante
2330 W. NW Hwy - Dallas
Motel 6
7800 Heathrow Drive - Irving
Sleep Inn - DFW
4770 Plaza Drive - Irving
Wyndham - DFW Airport North
4441 W. John Carpenter Fwy - Irving
Wingate Inn by Wyndham
8220 Esters Blvd - Irving
There are no alternative hotels for transfer shuttle service. However, customers do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.
Dallas Intl Airport - DFW depot
Dallas Intl Airport - DFW is a serviced non depot location.
PLEASE NOTE: THE SUPPLIER DOES NOT HAVE A PHYSICAL DEPOT AT THE AIRPORT, INSTEAD A SHUTTLE SERVICE OFFERS PICK UPS FROM DESIGNATED AIRPORT AND DOWNTOWN AREA HOTELS - NO PICK UPS FROM ACTUAL AIRPORT TERMINALS. PLEASE READ BELOW FOR MORE DETAILS:
Proximity to Major Airports
The supplier's depot in McKinney (Dallas) is less than 40 miles north east of, or a 45 - 55 minute drive from, the Dallas/Fort Worth International Airport (DFW).
Transfer Shuttle Service:
The supplier offers a transfer service from and to designated downtown and airport area hotels (as listed below) for a fee of $15 per person, per direction. Please note that the shuttle does not pick customers up from airport terminals but will transfer them to airport terminals and designated hotels after they return the motorhome. To use the transfer shuttle service, call the supplier by 09:30 on the scheduled vehicle collection day to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00 - 14:00.
Self Transfer:
Clients providing their own transportation to the depot, at their own expense, should call the supplier on the morning of scheduled vehicle collection day to arrange a collection time and ensure they are at the depot no less than 1 hour before its official closing time.
Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if they:
1. call the rental office after arrival to arrange a vehicle collection time.
2. provide their own transportation to the depot at their own expense. The supplier does not offer a transfer service for same day flight arrival.
3. arrive at the supplier's depot no less than 1 hour before its official closing time.
Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.
Vehicle Collection:
• Motorhome collection time is after 13:00 based on vehicle readiness; even if customers arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if customers collect the vehicle later than the booked day of departure.
• Customers should allow 1-2 hours after arrival at depot for vehicle orientation and rental contract processing.
Collection time: Monday - Saturday 13:00 - 16:00
Drop off time: Monday - Saturday 08:00 - 11:00
Direction to Depot:
Travel time from airport: 45 - 55 minutes
Distance from airport: 37 miles
Taxi charge (approx.): $80 - $100
Transfer Hotel List:
Best Western Suites
5050 W. John Carpenter Fwy - Irving
Comfort Inn - DFW Airport North
5000 W. John Carpenter Fwy - Irving
Grand Hyatt - DFW Airport Terminal D
2337 S. International Pkwy - DFW Airport
Hyatt Regency
DFW Airport, International Parkway
Ramada - DFW Airport North
8205 Esters Blvd - Irving
La Quinta Inn & Suites - DFW Airport North
4850 W. John Carpenter Fwy - Irving
MCM Elegante
2330 W. NW Hwy - Dallas
Motel 6
7800 Heathrow Drive - Irving
Sleep Inn - DFW
4770 Plaza Drive - Irving
Wyndham - DFW Airport North
4441 W. John Carpenter Fwy - Irving
Wingate Inn by Wyndham
8220 Esters Blvd - Irving
There are no alternative hotels for transfer shuttle service. However, customers do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.
Denver depot
Address: 5989 Main St
, c/o All Stars RV
, Louviers
, CO
, US
Proximity to major airports
The supplier's depot in Louviers is approximately 49 miles south west of, or a 65 - 80 minute drive from, the Denver International Airport (DEN).
Vehicle collection:
• Customers must call the supplier on the morning of their scheduled vehicle collection day to arrange a collection time and must be at the depot no less than one hour before its official closing time.
• Motorhome collection time is after 13:00 based on vehicle readiness; even if customers arrive at the depot earlier.
• There is no refund if customers collect the vehicle later than the booked day of departure.
• Customers should allow 1-2 hours after arrival at the depot for vehicle orientation and rental contract processing.
Vehicle collection times: Monday - Friday 13:00 - 14:30
Drop off times: Monday - Friday 08:00 - 11:00
Transfers
The supplier does not offer a transfer service from/to any hotels or airports in the Denver area. Customers will need to provide their own transportation to and from the depot, at their own expense.
Same Day Flight Arrival:
• Customers may only collect the motorhome on the same day that their flight arrives if they:
1. call the rental office after arrival to arrange a vehicle collection time.
2. provide their own transportation to the depot, at their own expense.
3. arrive at the depot no less than 1 hour before its official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same. There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.
Directions to depot:
Approximate distance 49 miles, travel time 65 - 80 minutes.
Taxi charge from airport: $110 - $160
Taxi charge from downtown: $85 - $120
Las Vegas depot
Address: 13001 Las Vegas Blvd. South
, Las Vegas
, NV
, US
Proximity to Major Airports
McCarran International Airport (LAS) is only 17 miles from the supplier where you can rent an RV that will suit all of you and your family’s needs.
Airport Area Transfers: Shuttle Transfer fee (STF) of $15 per person / per direction will be charged (free for travel from 1 November 2011). The transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.
TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call supplier by 09:30 hours (9:00 AM for travel from 1 November 2011) on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.
Self Transfer:
Clients providing their own transportation at their own expense should call supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.
Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier does not offer transfer service for same day flight arrival.
3. They arrive at rental station no less than 1 hour before station’s official closing time.
Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.
Transfer Hotel List:
Please note: PAD standards for priority AM Departure
Best Western Mardi Gras [PAD: BWMG]
3500 Paradise Road
Excalibur [PAD:EXCL]
3850 South Las Vegas Blvd S
Mandalay Bay [PAD:MDLY]
3950 Las Vegas Blvd S
New York New York [PAD:NYNY]
3790 Las Vegas Blvd, S
South Point Hotel [PAD:SOCO]
9777 Las Vegas Blvd.
Tuscany Suites [PAD:TUSC]
255 E. Flamingo Road
Planet Hollywood
3667 Las Vegas Blvd S
Ballyís
3645 Las Vegas Blvd S
Bellagio
3600 Las Vegas Blvd S
Circus Circus
2880 Las Vegas Blvd S
Flamingo
3555 Las Vegas Blvd S
Stratosphere
2000 Las Vegas Boulevard South
Las Vegas, NV 89104
MGM Grande
3799 Las Vegas Blvd S
Monte Carlo
3770 Las Vegas Blvd S
Treasure Island
3300 Las Vegas Blvd S
Venetian Resort
3355 Las Vegas Blvd S
There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.
Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.
Pick up time: Mon-Sat 13.00-16.00
Sunday 13.00-15.00
Drop off time: 08.00-11.00
Direction to Depot
From Airport: Take airport tunnel to the I -215 west. From the I-215 west, take the I-15 south. Take exit #27 St. Rose Parkway East. Turn right on Las Vegas Blvd. South one mile on right side.
From Los Angeles: North on Interstate 15 to St. Rose, Exit 27. Right on Las Vegas Blvd. South 1 mile.
Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location.
Las Vegas Intl Airport - LAS depot
Las Vegas Intl Airport - LAS is a serviced non depot location.
PLEASE NOTE: THE SUPPLIER DOES NOT HAVE A PHYSICAL DEPOT AT THE AIRPORT, INSTEAD A SHUTTLE SERVICE OFFERS PICK UPS FROM DESIGNATED AIRPORT AND DOWNTOWN AREA HOTELS - NO PICK UPS FROM ACTUAL AIRPORT TERMINALS. PLEASE READ BELOW FOR MORE DETAILS:
Proximity to Major Airports
McCarran International Airport (LAS) is only 17 miles from the supplier where you can rent an RV that will suit all of you and your family’s needs.
Airport Area Transfers Fee
Shuttle Transfer fee (STF) of $15 per person / per direction will be charged (free for travel from 1 November 2011). The transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.
TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call supplier by 09:30 hours (9:00 AM for travel from 1 November 2011) on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.
Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier does not offer transfer service for same day flight arrival.
3. They arrive at rental station no less than 1 hour before station’s official closing time.
Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.
Transfer Hotel List:
Please note: PAD standards for priority AM Departure
Best Western Mardi Gras [PAD: BWMG]
3500 Paradise Road
Excalibur [PAD:EXCL]
3850 South Las Vegas Blvd S
Mandalay Bay [PAD:MDLY]
3950 Las Vegas Blvd S
New York New York [PAD:NYNY]
3790 Las Vegas Blvd, S
South Point Hotel [PAD:SOCO]
9777 Las Vegas Blvd.
Tuscany Suites [PAD:TUSC]
255 E. Flamingo Road
Planet Hollywood
3667 Las Vegas Blvd S
Ballyís
3645 Las Vegas Blvd S
Bellagio
3600 Las Vegas Blvd S
Circus Circus
2880 Las Vegas Blvd S
Flamingo
3555 Las Vegas Blvd S
Stratosphere
2000 Las Vegas Boulevard South
Las Vegas, NV 89104
MGM Grande
3799 Las Vegas Blvd S
Monte Carlo
3770 Las Vegas Blvd S
Treasure Island
3300 Las Vegas Blvd S
Venetian Resort
3355 Las Vegas Blvd S
There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.
Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.
Pick up time: Mon-Sat 13.00-16.00
Sunday 13.00-15.00
Drop off time: 08.00-11.00
SELF TRANSFER:
Clients providing their own transportation at their own expense should call supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.
Directions to Depot
From Airport: Take airport tunnel to the I -215 west. From the I-215 west, take the I-15 south. Take exit #27 St. Rose Parkway East. Turn right on Las Vegas Blvd. South one mile on right side.
Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location.
Los Angeles depot
Address: 12818 Firestone Blvd.
, Santa Fe Springs
, CA
, US
Airport Area Transfers: Shuttle Transfer fee (STF) of $15 per person / per direction will be charged (free for travel from 1 November 2011). The transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.
TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call supplier by 09:30 hours (9:00 AM for travel from 1 November 2011) on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.
Self Transfer:
Clients providing their own transportation at their own expense should call supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.
Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier does not offer transfer service for same day flight arrival.
3. They arrive at rental station no less than 1 hour before station’s official closing time.
Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.
Transfer Hotel List:
Please note: PAD standards for Priority AM departure
Crowne Plaza [PAD:CRWN]
5985 West Century Blvd
Four Points Sheraton [PAD: FPSH]
9750 Airport Blvd
Hilton/Towers [PAD:HILT]
5711 W. Century
Marriott [PAD:MARR]
5855 West Century Blvd
Custom Hotel
8601 Lincoln Blvd
Hacienda
525 W. Sepulveda
Holiday Inn
9901 La Cienega & Century
Howard Johnsons
8620 Airport Blvd
Radisson
6225W. Century Blvd & Sepulveda
Sheraton Gateway
6101 W. Century Blvd
There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.
Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.
Pick up time: Mon-Sat 13.00-16.00
Sunday 13.00-15.00
Drop off time: 08.00-11.00
Direction to Depot
From LAX Airport, take 105 E. to 605, 605 north to 5, south on 5, exit Rosecrans to Bloomfield, turn left on Bloomfield, Immediately turn left on Firestone.
Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location.
Los Angeles Intl Airport - LAX depot
Los Angeles Intl Airport - LAX is a serviced non depot location.
PLEASE NOTE: THE SUPPLIER DOES NOT HAVE A PHYSICAL DEPOT AT THE AIRPORT, INSTEAD A SHUTTLE SERVICE OFFERS PICK UPS FROM DESIGNATED AIRPORT AND DOWNTOWN AREA HOTELS - NO PICK UPS FROM ACTUAL AIRPORT TERMINALS. PLEASE READ BELOW FOR MORE DETAILS:
Airport Area Transfers: Shuttle Transfer fee (STF) of $15 per person / per direction will be charged (free for travel from 1 November 2011). The transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.
TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call supplier by 09:30 hours (9:00 AM for travel from 1 November 2011) on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.
Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier does not offer transfer service for same day flight arrival.
3. They arrive at rental station no less than 1 hour before station’s official closing time.
Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.
Transfer Hotel List:
Please note: PAD standards for Priority AM departure
Crowne Plaza [PAD:CRWN]
5985 West Century Blvd
Four Points Sheraton [PAD: FPSH]
9750 Airport Blvd
Hilton/Towers [PAD:HILT]
5711 W. Century
Marriott [PAD:MARR]
5855 West Century Blvd
Custom Hotel
8601 Lincoln Blvd
Hacienda
525 W. Sepulveda
Holiday Inn
9901 La Cienega & Century
Howard Johnsons
8620 Airport Blvd
Radisson
6225W. Century Blvd & Sepulveda
Sheraton Gateway
6101 W. Century Blvd
There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.
Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.
Pick up time: Mon-Sat 13.00-16.00
Sunday 13.00-15.00
Drop off time: 08.00-11.00
SELF TRANSFER:
Clients providing their own transportation at their own expense should call supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.
Directions to Depot
From LAX Airport, take 105 E. to 605, 605 north to 5, south on 5, exit Rosecrans to Bloomfield, turn left on Bloomfield, Immediately turn left on Firestone.
Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location.
Miami depot
Address: 18645 SW 103rd Ct.
, c/o Tires 4 Less
, Miami
, FL
, US
Proximity to major airports
The supplier's depot in Miami is approximately 19 miles south west of, or 25 - 35 minutes driving time from, Miami International Airport (MIA).
Vehicle collection:
• Customers must call the supplier on the morning of scheduled vehicle collection day to arrange a collection time.
• Motorhome collection time is after 13:00 based on vehicle readiness; even if customers arrive at the depot earlier.
• Customers must be at the depot no less than one hour before its official closing time.
• There is no refund if customers collect the vehicle later than the booked day of departure.
• Customers should allow 1-2 hours after arrival at the depot for vehicle orientation and rental contract processing.
Vehicle collection times: Monday - Friday 13:00 - 14:30
Drop off times: Monday - Friday 08:00 - 11:00
Transfers
The supplier does not offer transfers to or from downtown or airport area hotels or airport terminals to or from their depot for vehicle collection / return at this location. Customers must make their own way to and from this depot, at their own expense.
Same Day Flight Arrival:
• Customers may only collect the motorhome on the same day that their flight arrives if they:
1. call the rental office after arrival to arrange a vehicle collection time.
2. provide their own transportation to the depot, at their own expense.
3. arrive at the depot no less than 1 hour before its official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same. There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.
Directions to depot
Travel time from airport: 25 - 35 minutes.
Distance from airport: 19 miles.
Taxi charge (approx.): $90 - $110
New York depot
Address: 3401 B Tremley Point Rd.
, Linden
, NJ
, US
Proximity to Major Airports
Linden, NJ is very fortunate to be within one hour of three major airports giving you convenient options as to where to fly prior to picking up your RV rental from the supplier. The closest airport to the supplier in Linden is the Newark, New Jersey Airport (EWR) (8 miles). The next two airports are both within one hour of the supplier with La Guardia (LGA) (31 miles) on I-278 and Kennedy (JFK) (34 miles).
Airport Area Transfers: Shuttle Transfer fee (STF) of $15 per person / per direction will be charged (free for travel from 1 November 2011). The transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels. No transfers to JFK and La Guardia. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.
TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call supplier by 09:30 hours (9:00 AM for travel from 1 November 2011) on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.
Self Transfer:
Clients providing their own transportation at their own expense should call supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.
Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier does not offer transfer service for same day flight arrival.
3. They arrive at rental station no less than 1 hour before station’s official closing time.
Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.
Transfer Hotel List:
Please note: PAD standards for Priority AM Departure
Hampton [PAD:HAMP]
501 W. Edgar Rd - Linden Area
Hilton Newark [PAD:HINW]
1170 Spring Street - Newark Area
Radisson Hotel Newark-Carteret[PAD:RADN]
30 Minue Street, Carteret NJ 07008,
Hilton
1335 Ave. of the Americas @ 53rd -54th – Manhattan
Hilton Garden Inn
790 Eight Ave. @ 48th-49th – Manhattan
Holiday Inn
440 57th / between 9th & 10th - Manhattan
Milford Plaza
700 8th Ave - Manhattan
Novotel
226 W. 52nd - Manhattan
Pennsylvania
401 7th @ 33rd - Manhattan
Skyline
725 10th - Manhattan
Travel Inn
515 42nd @10th/Times Square - Manhattan
Crown Plaza (not available for travel from 1 April 2012)
1605 Broadway @ 49th - Manhattan
Hotel Edison (not available for travel from 1 November 2011)
228 WEst 47th Street - Manhattan
Ameritania (not available for travel from 1 November 2011)
230 W. 54th - Manhattan
Belvedere (not available for travel from 1 November 2011)
319 w. 48th - Manhattan
Best Western President (not available for travel from 1 November 2011)
234 W. 48th - Manhattan
There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.
Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.
Pick up time: Mon-Fri 13.00-16.00
Drop off time: 08.00-11.00
Direction to Depot:
From the NJ Turnpike ( I-95) take exit 13 and follow signs to 1 & 9 south, Linden. Once on 1 & 9 South make a left at the 4th traffic signal, Wood Ave. Go past the park and stay to the left at the Y. Do not go over the Turnpike bridge.
Travel time Mid Manhattan: 45 - 60 min.
Taxi charge (approx.): $100 - $125
Travel time from EWR: 15 min.
Taxi charge (approx.): $45 - $55
Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location.
Newark depot
Address: 3401 B Tremley Point Rd.
, Linden
, NJ
, US
Proximity to Major Airports
Linden, NJ is very fortunate to be within one hour of three major airports giving you convenient options as to where to fly prior to picking up your RV rental from the supplier. The closest airport to the supplier in Linden is the Newark, New Jersey Airport (EWR) (8 miles). The next two airports are both within one hour of the supplier with La Guardia (LGA) (31 miles) on I-278 and Kennedy (JFK) (34 miles).
Airport Area Transfers: Shuttle Transfer fee (STF) of $15 per person / per direction will be charged (free for travel from 1 November 2011). The transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels. No transfers to JFK and La Guardia. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.
TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call supplier by 09:30 hours (9:00 AM for travel from 1 November 2011) on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.
Self Transfer:
Clients providing their own transportation at their own expense should call supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.
Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier does not offer transfer service for same day flight arrival.
3. They arrive at rental station no less than 1 hour before station’s official closing time.
Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.
Transfer Hotel List:
Please note: PAD standards for Priority AM Departure
Hampton [PAD:HAMP]
501 W. Edgar Rd - Linden Area
Hilton Newark [PAD:HINW]
1170 Spring Street - Newark Area
Radisson Hotel Newark-Carteret[PAD:RADN]
30 Minue Street, Carteret NJ 07008,
Hilton
1335 Ave. of the Americas @ 53rd -54th – Manhattan
Hilton Garden Inn
790 Eight Ave. @ 48th-49th – Manhattan
Holiday Inn
440 57th / between 9th & 10th - Manhattan
Milford Plaza
700 8th Ave - Manhattan
Novotel
226 W. 52nd - Manhattan
Pennsylvania
401 7th @ 33rd - Manhattan
Skyline
725 10th - Manhattan
Travel Inn
515 42nd @10th/Times Square - Manhattan
Crown Plaza (not available for travel from 1 April 2012)
1605 Broadway @ 49th - Manhattan
Hotel Edison (not available for travel from 1 November 2011)
228 WEst 47th Street - Manhattan
Ameritania (not available for travel from 1 November 2011)
230 W. 54th - Manhattan
Belvedere (not available for travel from 1 November 2011)
319 w. 48th - Manhattan
Best Western President (not available for travel from 1 November 2011)
234 W. 48th - Manhattan
There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.
Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.
Pick up time: Mon-Fri 13.00-16.00
Drop off time: 08.00-11.00
Direction to Depot:
From the NJ Turnpike ( I-95) take exit 13 and follow signs to 1 & 9 south, Linden. Once on 1 & 9 South make a left at the 4th traffic signal, Wood Ave. Go past the park and stay to the left at the Y. Do not go over the Turnpike bridge.
Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location.
Newark Intl Airport - EWR depot
Newark Intl Airport - EWR is a serviced non depot location.
PLEASE NOTE: THE SUPPLIER DOES NOT HAVE A PHYSICAL DEPOT AT THE AIRPORT, INSTEAD A SHUTTLE SERVICE OFFERS PICK UPS FROM DESIGNATED AIRPORT AND DOWNTOWN AREA HOTELS - NO PICK UPS FROM ACTUAL AIRPORT TERMINALS. PLEASE READ BELOW FOR MORE DETAILS:
Proximity to Major Airports
Linden, NJ is very fortunate to be within one hour of three major airports giving you convenient options as to where to fly prior to picking up your RV rental from the supplier. The closest airport to the supplier in Linden is the Newark, New Jersey Airport (EWR) (8 miles). The next two airports are both within one hour of the supplier with La Guardia (LGA) (31 miles) on I-278 and Kennedy (JFK) (34 miles).
Airport Area Transfers: Shuttle Transfer fee (STF) of $15 per person / per direction will be charged (free for travel from 1 November 2011). The transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels. No transfers to JFK and La Guardia. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.
TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call supplier by 09:30 hours (9:00 AM for travel from 1 November 2011) on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.
Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier does not offer transfer service for same day flight arrival.
3. They arrive at rental station no less than 1 hour before station’s official closing time.
Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.
Transfer Hotel List:
Please note: PAD standards for Priority AM Departure
Hampton [PAD:HAMP]
501 W. Edgar Rd - Linden Area
Hilton Newark [PAD:HINW]
1170 Spring Street - Newark Area
Radisson Hotel Newark-Carteret[PAD:RADN]
30 Minue Street, Carteret NJ 07008,
Hilton
1335 Ave. of the Americas @ 53rd -54th – Manhattan
Hilton Garden Inn
790 Eight Ave. @ 48th-49th – Manhattan
Holiday Inn
440 57th / between 9th & 10th - Manhattan
Milford Plaza
700 8th Ave - Manhattan
Novotel
226 W. 52nd - Manhattan
Pennsylvania
401 7th @ 33rd - Manhattan
Skyline
725 10th - Manhattan
Travel Inn
515 42nd @10th/Times Square - Manhattan
Crown Plaza (not available for travel from 1 April 2012)
1605 Broadway @ 49th - Manhattan
Hotel Edison (not available for travel from 1 November 2011)
228 WEst 47th Street - Manhattan
Ameritania (not available for travel from 1 November 2011)
230 W. 54th - Manhattan
Belvedere (not available for travel from 1 November 2011)
319 w. 48th - Manhattan
Best Western President (not available for travel from 1 November 2011)
234 W. 48th - Manhattan
There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.
Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.
Pick up time: Mon-Fri 13.00-16.00
Drop off time: 08.00-11.00
SELF TRANSFER:
Clients providing their own transportation at their own expense should call supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.
Directions to Depot:
From the NJ Turnpike ( I-95) take exit 13 and follow signs to 1 & 9 south, Linden. Once on 1 & 9 South make a left at the 4th traffic signal, Wood Ave. Go past the park and stay to the left at the Y. Do not go over the Turnpike bridge.
Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location.
Orlando depot
Address: 3702 Rio Vista Ave
, Orlando
, FL
, US
Proximity to Major Airports
Orlando International Airport (MC0) is less than 20 miles from The Supplier's Orlando location and very convenient.
Airport Area Transfers: Shuttle Transfer fee (STF) of $15 per person / per direction will be charged (free for travel from 1 November 2011). The transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.
TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call supplier by 09:30 hours(9:00 AM for travel from 1 November 2011) on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.
Self Transfer:
Clients providing their own transportation at their own expense should call supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.
Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier does not offer transfer service for same day flight arrival.
3. They arrive at rental station no less than 1 hour before station’s official closing time.
Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.
Transfer Hotels
Please note: PAD standards for Priority AM Departure
Days Inn Lakeside West [PAD: LKSW] (Available for travel from 1 November 2011)
7335 Sand Lake Rd
International Palms Resort [PAD: INPA]([PAD: HOLI] for travel from 1 November 2011)
6515 International Drive
La Quinta Inn North
7160 N. Frontage Road
Marriott Orlando Airport
7499 Augusta National Drive
Orlando International Airport Hotel (Available for travel from 1 November 2011)
3835 McCoy
Quality Inn Intíl
7600 International Drive
Quality Inn Plaza [PAD: QUIP] (Available for travel from 1 November 2011)
9000 International Drive
Doubletree
5780 Major Blvd
Wyndham Orlando Resort [PAD: WYND]
8001 International Dr
Days Inn International Drive [PAD: DINT] (not available for travel from 1 November 2011)
5858 International Drive
Rosen Inn At Pointe Orlando [PAD: RIPO] (not available for travel from 1 November 2011)
9000 International Drive
There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.
Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.
Pick up time: Mon-Sat 13.00-16.00
Sunday 13.00-15.00
Drop off time: 08.00-11.00
Direction to Depot
From L-4 at exit 79, go north 0.1 mile on John Young Parkway / FL-423 to L.B. Mcleod Rd. west 0.2 mile to Rio Vista Ave. South to end of street.
Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location.
Orlando Intl Airport - MCO depot
Orlando Intl Airport - MCO is a serviced non depot location.
PLEASE NOTE: THE SUPPLIER DOES NOT HAVE A PHYSICAL DEPOT AT THE AIRPORT, INSTEAD A SHUTTLE SERVICE OFFERS PICK UPS FROM DESIGNATED AIRPORT AND DOWNTOWN AREA HOTELS - NO PICK UPS FROM ACTUAL AIRPORT TERMINALS. PLEASE READ BELOW FOR MORE DETAILS:
Proximity to Major Airports
Orlando International Airport (MC0) is less than 20 miles from The Supplier's Orlando location and very convenient.
Airport Area Transfers: Shuttle Transfer fee (STF) of $15 per person / per direction will be charged (free for travel from 1 November 2011). The transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.
TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call supplier by 09:30 hours (9:00 AM for travel from 1 November 2011) on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.
Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier does not offer transfer service for same day flight arrival.
3. They arrive at rental station no less than 1 hour before station’s official closing time.
Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.
Transfer Hotels
Please note: PAD standards for Priority AM Departure
Days Inn Lakeside West [PAD: LKSW] (Available for travel from 1 November 2011)
7335 Sand Lake Rd
International Palms Resort [PAD: INPA]([PAD: HOLI] for travel from 1 November 2011)
6515 International Drive
La Quinta Inn North
7160 N. Frontage Road
Marriott Orlando Airport
7499 Augusta National Drive
Orlando International Airport Hotel (Available for travel from 1 November 2011)
3835 McCoy
Quality Inn Intíl
7600 International Drive
Quality Inn Plaza [PAD: QUIP] (Available for travel from 1 November 2011)
9000 International Drive
Doubletree
5780 Major Blvd
Wyndham Orlando Resort [PAD: WYND]
8001 International Dr
Days Inn International Drive [PAD: DINT] (not available for travel from 1 November 2011)
5858 International Drive
Rosen Inn At Pointe Orlando [PAD: RIPO] (not available for travel from 1 November 2011)
9000 International Drive
There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.
Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.
Pick up time: Mon-Sat 13.00-16.00
Sunday 13.00-15.00
Drop off time: 08.00-11.00
SELF TRANSFER:
Clients providing their own transportation at their own expense should call supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.
Direction to Depot
From L-4 at exit 79, go north 0.1 mile on John Young Parkway / FL-423 to L.B. Mcleod Rd. west 0.2 mile to Rio Vista Ave. South to end of street.
Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location.
Phoenix depot
Address: 11035 N. Cave Creek Road
, c/o Pacific Sun Rentals
, Phoenix
, AZ
, US
Proximity to major airports
The supplier's depot in Phoenix, Arizona, is approximately 18 miles north of, or a 25 - 35 minute drive from, the Phoenix Sky Harbor International Airport via the Piestewa Freeway.
Vehicle collection:
• Customers must call the supplier on the morning of scheduled vehicle collection day to arrange a collection time.
• Motorhome collection time is after 13:00 based on vehicle readiness; even if customers arrive at the depot earlier.
• Customers must be at the depot no less than 1 hour before its official closing time.
• There is no refund if customers collect the vehicle later than the booked day of departure.
• Customers should allow 1-2 hours after arrival at the depot for vehicle orientation and rental contract processing.
Vehicle collection times: Monday - Friday 13:00 - 14:30
Drop off times: Monday - Friday 08:00 - 11:00
Transfer
There is no transfer shuttle service to or from surrounding airport(s), hotels or downtown areas available from this location. Customers must make their own way to and from this depot, at their own expense.
Same Day Flight Arrival:
• Customers may only collect the motorhome on the same day that their flight arrives if they:
1. call the rental office after arrival to arrange a vehicle collection time.
2. provide their own transportation to the depot, at their own expense.
3. arrive at the depot no less than 1 hour before its official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same. There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.
Direction to depot:
Travel time from airport: 25 - 35 minutes
Distance from airport: 18 miles
Taxi charge (approx.): $85 - $120
Salt Lake City depot
Address: 250 South Hwy 89
, c/o Hugh's RV
, North Salt Lake City
, UT
, US
Proximity to major airports
The supplier's depot in Salt Lake City, Utah is approximately 14 miles north east of, or a 25 - 35 minute drive from, Salt Lake City International Airport (SLC).
Vehicle collection:
• Customers must call the supplier on the morning of the scheduled vehicle collection day to arrange a collection time.
• Motorhome collection time is after 13:00 based on vehicle readiness; even if customers arrive at the rental office earlier.
• Customers must be at the depot no later than one hour before its official closing time.
• There is no refund if customers collect the vehicle later than the booked day of departure.
• Customers should allow 1-2 hours after arrival at depot for vehicle orientation and rental contract processing.
Vehicle collection times: Monday - Friday 13:00 - 14:30
Drop off times: Monday - Friday 08:00 - 11:00
Transfer
The supplier does not offer a transfer service from/to this depot. Customers will need to provide their own transportation to and from the depot, at their own expense.
Same Day Flight Arrival:
• Customers may only collect the motorhome on the same day that their flight arrives if they:
1. call the rental office after arrival to arrange a vehicle collection time.
2. provide their own transportation to the depot, at their own expense.
3. arrive at the depot no less than 1 hour before its official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same. There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.
Direction to depot:
Travel time from airport: 25 - 35 minutes
Distance from airport: 14 miles
Taxi charge (approx.): $60 - $90
San Francisco depot
Address: 6301 Scarlett Court
, Dublin
, CA
, US
Proximity to Major Airports
San Francisco Depot is less than 40 miles from the San Francisco International Airport, CA (SFO).
Airport Area Transfers: Shuttle Transfer fee (STF) of $15 per person / per direction will be charged (free for travel from 1 November 2011). The transfer service offers pick ups from designated Airport area hotels and The Bijou Hotel only in Downtown San Francisco to the actual physical depot in Dublin CA for vehicle pick up and return. There are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depot to Airport Terminals and designated Hotels. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.
TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call the supplier by 09:30 hours (9:00 AM for travel from 1 November 2011) on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.
Self Transfer:
Clients providing their own transportation at their own expense should call the supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.
Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. The supplier does not offer transfer service for same day flight arrival.
3. They arrive our rental station no less than 1 hour before station’s official closing time.
Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.
Transfer Hotel List:
Please note: PAD standard for Priority AM Departure
Clarion Airport [PAD:CLAR] (not available for travel from 1 April 2012)
401 E. Millbrae Ave
Crowne Plaza San Francisco Int’l Airport [PAD: CPSF] (available for travel from 1 April 2012)
Holiday Inn Civic Center [PAD:HICC]
50 8th Street
Holiday Inn Golden Gateway [PAD:HIGG]
1500 Van Ness
Holiday Inn SFO Airport North [PAD:HISF]
275 South Airport Blvd
Hotel Bijou [PAD:BIJO]
111 Mason
Whitcomb Hotel
1231 Market Street
Travelodge-North Airport
326 S. Airport Blvd.
Hilton Hotel Financial District (not available for travel from 1 November 2011)
750 Kearny
There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.
Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.
Pick up time: Mon-Sat 13.00-16.00
Sunday 13.00-15.00
Drop off time: 08.00-11.00
Direction to Depot
Travel time from airport: 1 - 1.2 hrs
Distance from airport: 38 mi.
Taxi charge (approx.): $125 - $150
Travel time from downtown: 1 – 1.2 hrs
Distance from downtown: 37 mi.
Taxi charge (approx.): $125 - $150
Exit airport onto 101 south, take 92 east to 880 north, take 238/580 east, take Hopyard Rd exit, turn left on Dougherty Rd. Turn right on Dublin Blvd. Turn right on Scarlett Dr. Turn right on Scarlett Ct.
Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the depot.
San Francisco Intl Airport - SFO depot
San Francisco Intl Airport - SFO is a serviced non depot location.
PLEASE NOTE: THE SUPPLIER DOES NOT HAVE A PHYSICAL DEPOT AT THE AIRPORT, INSTEAD A SHUTTLE SERVICE OFFERS PICK UPS FROM DESIGNATED AIRPORT AND DOWNTOWN AREA HOTELS - NO PICK UPS FROM ACTUAL AIRPORT TERMINALS. PLEASE READ BELOW FOR MORE DETAILS:
Proximity to Major Airports
San Francisco is less than 40 miles from the San Francisco International Airport, CA (SFO). The Supplier will pick you up at the nearby Dublin Bart Station, which is the fastest and most inexpensive way to reach us from the San Francisco Airport. Please give us a call.
Airport Area Transfers: Shuttle Transfer fee (STF) of $15 per person / per direction will be charged (free for travel from 1 November 2011). The transfer service offers pick ups from designated Airport and Downtown area Hotels - there are no pick ups from actual Airport Terminals. On vehicle drop off transfers are offered from the depots to Airport Terminals and designated Hotels. Also note customers wishing to rent on the same day as their flight arrival must make their own way to depots and arrive at least 1 hour before station’s official closing time.
TRANSFER SHUTTLE SERVICE: To use the transfer shuttle service, call supplier by 09:30 hours (9:00 AM for travel from 1 November 2011) on the morning of scheduled pick-up to arrange a transfer time. The shuttle meets clients at designated hotels between 10:00-14:00 hours.
Important information about Same Day Flight Arrival
Clients may only collect the motorhome on the same day that their flight arrives if . . .
1. They call the rental office after arrival to arrange a vehicle pick-up time.
2. Clients provide their own transportation at their own expense. Supplier does not offer transfer service for same day flight arrival.
3. They arrive at rental station no less than 1 hour before station’s official closing time.
Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same.
Transfer Hotel List:
Please note: PAD standard for Priority AM Departure
Clarion Airport [PAD:CLAR] (not available for travel from 1 April 2012)
401 E. Millbrae Ave
Crowne Plaza San Francisco Int’l Airport [PAD: CPSF] (available for travel from 1 April 2012)
Holiday Inn Civic Center [PAD:HICC]
50 8th Street
Holiday Inn Golden Gateway [PAD:HIGG]
1500 Van Ness
Holiday Inn SFO Airport North [PAD:HISF]
275 South Airport Blvd
Hotel Bijou [PAD:BIJO]
111 Mason
Whitcomb Hotel
1231 Market Street
Travelodge-North Airport
326 S. Airport Blvd.
Hilton Hotel Financial District (not available for travel from 1 November 2011)
750 Kearny
There are no alternative hotels for transfer shuttle service. However, the clients do not have to stay at a designated transfer hotel, they just need to meet the shuttle there.
Vehicle Pick Up:
• Motorhome Pick-up Time is after 1 pm based on vehicle readiness; even if clients arrive at the rental office earlier by transfer shuttle or on their own.
• There is no refund if client picks up later than the booked day of departure.
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.
Pick up time: Mon-Sat 13.00-16.00
Sunday 13.00-15.00
Drop off time: 08.00-11.00
SELF TRANSFER:
Clients providing their own transportation at their own expense should call supplier on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.
Direction to Depot
Travel time from airport: 1 - 1.2 hrs
Distance from airport: 38 mi.
Taxi charge (approx.): $125 - $150
Exit airport onto 101 south, take 92 east to 880 north, take 238/580 east, take Hopyard Rd exit, turn left on Dougherty Rd. Turn right on Dublin Blvd. Turn right on Scarlett Dr. Turn right on Scarlett Ct.
Please note that all taxes, including the tax on the items you have pre-paid, will be due at the rental counter when you arrive at the rental location.
Washington D.C. depot
Address: 21585 Cedar Lane, Unit 5
, c/o Zukowski Fleet Services, Inc
, Sterling
, VA
, US
Proximity to major airports
El Monte RV's depot in Sterling, VA is near three major airports. The depot is approximately 7 miles north east of Washington Dulles International Airport, 30 miles north west of Ronald Reagan Washington National Airport and 60 miles west of Baltimore/Washington International Airport.
Vehicle collection:
• Customers must call El Monte RV's depot on (703) 444-8900 on the morning of their scheduled vehicle collection day to arrange a collection time and they must be at the depot no less than one hour before its official closing time.
• Motorhome collection time is after 13:00 based on vehicle readiness; even if customers arrive at the depot earlier.
• There is no refund if customers collect the vehicle later than the booked day of departure.
• Customers should allow 1-2 hours after arrival at the depot for vehicle orientation and rental contract processing.
Vehicle collection times: Monday - Friday 13:00 - 14:30
Drop off times: Monday - Friday 08:00 - 11:00
Transfer
El Monte RV does not offer a transfer service from/to any hotels or airports in Washington area. Customers will need to provide their own transportation to and from the depot, at their own expense.
Same Day Flight Arrival:
• Customers may only collect the motorhome on the same day that their flight arrives if they:
1. call the rental office after arrival to arrange a vehicle collection time.
2. provide their own transportation to the depot, at their own expense.
3. arrive at the depot no less than 1 hour before its official closing time.
• Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the rules regarding Same Day Flight Arrival are the same. There is no refund if client picks up later than the booked day of departure and no extended hours of operation to accommodate late arrivals.
Direction from Dulles International Airport to depot
Travel time from airport: 15 - 20 minutes.
Distance from airport: 7 miles.
Taxi charge (approx.): $60 - $90
